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The latest retail news, analysis, interviews, reports, store galleries and key retail market data from Retail Week, providing the most comprehensive business intelligence on the UK retail industry.
- 60articles · 30d
- 3+ day agolatest article
- Aug 17, 2026earliest in window
- 95%with images
- 73avg words
- Economy, Business & Finance 49
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Can my Chatbot speak to the manager? How AI has changed customer complaints
4+ day, 10+ hour ago (113+ words) Retail Week Can my Chatbot speak to the manager? How AI has changed customer complaints Brits love to moan, it serves as a social lubricant, a shared bonding ritual, some may say even a cultural rite of passage. But airing…...