On‑prem, edge nodes, data residency, and private cloud models.
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Russian business communication services provider Telphin is expanding communication channels for Whatcrm widget users by introducing a callback service, designed to help businesses establish personal contact with clients and increase sales conversion rates. The new capabilities of Whatcrm allow users…
LG Uplus said on Oct. 16 it showcased artificial intelligence-based next-generation Wi-Fi technology at Europe’s largest telecommunications and network exhibition. The company took part in Network X 2026 in Vienna from Oct. 12 to 15, introducing its Wi-Fi 7 commercialisation results and AI-based network quality…
While there are areas in which telcos need to focus on sovereignty, we should be selective with its implementation, Swisscom's CEO Christoph Aeschilmann said during Network X. Asked about the tension between putting workloads in sovereign cloud and its work with…
Team Lead Public Clouds The evolution of the cloud is driven by the combination of infrastructure, security, data, artificial intelligence, and regulatory compliance to address new technological challenges. Cloud technologies enable the deployment and management of infrastructure that is more…
On this page you will learn about communications between Kelvin's Cloud services and Edge systems. A fundamental aspect of data exchange is the security and authentication of connections between the Cloud and the Edge. The combination of advanced communication protocols…
The Proposed Cloud and AI Development Act (CADA), announced in June 2026, focuses specifically on ensuring that the EU has the capacity, infrastructure and governance mechanisms required to maintain technological autonomy. #pressrelease Analysis from Omdia's new Digital Sovereignty: AI & cloud policies…
AI partner to build self-improving agents Workflows for AI agents Voice of the customer Personal agents are here. Meet them on your terms. Detection of personal agents and a dedicated channel to serve them, with permissions you control. Trust in…
Before proceeding, ensure you have: Each mode has different CPU, database, and channel requirements. Predictive uses the most resources but achieves highest contact rates. Access the ViciDial admin interface: Insert a new campaign via admin panel (/vicidial/admin.php) or…
Master Asterisk's built-in AMD engine and implement production-grade answering machine detection in ViciDial to increase agent productivity, reduce wasted call time, and improve contact rates on outbound campaigns. Before configuring AMD in ViciDial, ensure you have: Answering Machine Detection is…
Difficulty: Intermediate to Advanced | Use case: Day-to-day operations | Asterisk version: 16+ (tested on 18.x, compatible with 11.x/13.x) At 2 AM, a trunk goes down. At 9 AM on Monday, three agents report choppy audio. At noon, a client calls to say customers are…