Latest in Email, CRM & Lifecycle

388 words

Next Generation Dock Leveller

Logistics Business, established in 1997, is an independent media company dedicated to the logistics sector. What began with a print magazine has now evolved into a full-scale digital platform reaching a global audience of logistics and supply chain professionals. With a…

cxtoday.com
551 words

The Experience Gap is Widening: Can AI Close it?

Qualtrics SVP for Core AI Mark Hammond explains why customer expectations are outpacing traditional CX programs, why generic AI lacks the context to resolve issues effectively, and how simulation and structured business data can support better in-the-moment decisions. Acting on…

275 words

UCB Commits to Veeva’s Agentic CRM for Worldwide Engagement

Veeva Systems (VEEV ) announced on November 4, 2026 that UCB had committed to Veeva Vault CRM, its agentic engagement platform for life sciences, to support unified customer engagement worldwide. The commitment strengthens an existing strategic partnership between the two companies; the announcement…

297 words

How Large US Companies Put AI Agents to Work

AI agents have crossed the company threshold. Getting permission to do the work is taking longer. “The Agentic Edge Index: How Leading Companies Put AI to Work” is a PYMNTS Intelligence report from the Enterprise AI Benchmark Series. It introduces…

Email, CRM & Lifecycle

Segmentation, nurture journeys, win‑backs, and automations that convert.

  • 4 Tracked terms
  • Last 30 days Feed window

What this topic collects on

An article joins this feed when it matches these terms. Each one is also a search of its own.